Close

by Close

Paid

AI-powered CRM with built-in calling, email, and SMS, featuring Chloe AI assistant for automated note-taking, email drafting, and lead intelligence.

4.5
out of 5.0 · 2,000+ reviews
Category Marketing
Platform Web
Last Updated May 15, 2026
Website close.com

Overview

Close is a CRM built specifically for sales teams, combining built-in calling, email, and SMS with AI-powered features through its "Chloe" AI assistant. Unlike traditional CRMs that focus on data entry and reporting, Close prioritizes sales velocity — helping reps spend more time selling and less time managing records.

Chloe, the AI sales assistant, powers several intelligent features: AI Notetaker joins calls to transcribe and summarize conversations, AI Drafts writes follow-up emails after each call, AI Summaries provide instant context on any lead, and AI Enrich pulls live company and contact data from public sources. A native MCP server lets teams use Close data directly inside ChatGPT, Claude, Cursor, and other AI tools.

Close is best suited for small to mid-size B2B sales teams (typically 1–50 reps) who want an all-in-one sales communication platform. Its opinionated approach to CRM design — minimal data entry, maximum selling time — makes it particularly popular with startups and SMBs scaling their outbound efforts.

Pricing

Solo
$9 /user/mo (annual) or $19/month (monthly)
  • Core CRM with built-in calling, email, and SMS
  • Includes Chloe AI assistant with basic AI features
Essentials
$35 /user/mo (annual) or $49/month (monthly)
  • Adds custom activities, workflow automations, and expanded communication tools for growing teams
Growth
$99 /user/mo (annual) or $109/month (monthly)
  • Full AI features including AI Notetaker, AI Drafts, AI Summaries, and advanced reporting
  • Best for scaling teams
Scale
$139 /user/mo (annual) or $149/month (monthly)
  • Everything in Growth plus AI Enrich, priority support, and enterprise-grade features for larger teams. 14-day free trial available with no credit card required

Pros & Cons

Pros

Built-in calling, email, and SMS eliminates the need for separate communication tools
Chloe AI assistant automates note-taking, email drafting, and lead research tasks
MCP server integration lets teams use Close data inside ChatGPT, Claude, and other AI tools
Extremely low entry price ($9/user/month) makes it accessible for solo founders
14-day free trial with no credit card required for risk-free evaluation

Cons

AI features like Notetaker and Enrich are only available on higher-priced Growth and Scale plans
Designed primarily for SMB sales teams — larger enterprises may find it lacks depth
Fewer third-party integrations than Salesforce or HubSpot ecosystems
Per-user pricing can add up quickly as teams scale beyond 10–20 reps
Phone number and calling costs are separate from the subscription price

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